Privacy statement

Privacy policy KoffieDirect B.V.

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At KoffieDirect B.V., we understand the importance of protecting your privacy and are committed to handling your personal information with care. This privacy statement outlines what personal data we collect, how we use it, and why we need it. As the data controller, we are responsible for the processing of personal data as described in this statement.

Our company details are as follows:

Company name: KoffieDirect B.V.

Address: De Marne 20, 8701PT Bolward

Chamber of Commerce number: 80758363

Owner: Cees Homburg


Use of personal data

While using our website or services, we may collect and process the following personal data:


- First and last name

- Phone number

- E-mail address

- IP address

- Data about your activities on our website

- Internet browser and device type


Purpose of processing personal data

We use your personal data only for the following purposes, in compliance with privacy laws:


  • Sending our newsletter, based on your consent as the legal basis .

  • Contacting you by phone or email if necessary to perform our services , based on your consent as the legal basis.

  • Analyzing your browsing habits on our website in order to improve it and tailor our range of products and services to your preferences. We do this based on our legitimate interest to improve our website and adapt our products and services to the needs of our customers.


Retention period of personal data

We keep your personal data no longer than necessary to fulfill the purposes for which the data is collected.


The retention periods of personal data depend on the purpose for which they are kept:

  • Personal information and phone number:

We will keep your personal information and phone number for the period that our contact reasonably continues. There is no fixed time period associated with this period.

  • E-mail address:

We will keep your email address for as long as you are subscribed to our newsletter so that we can keep you informed of our latest news.

  • Data about your activities on our website, internet browser and device type:

We keep this data for 27 months for statistical purposes through Google Analytics.

  • IP address:

We keep your IP address for 30 days to resolve any technical issues on our website.


We encourage you to regularly review our privacy statement for any changes to our data processing policies.


Sharing personal data with third parties

We do not sell your personal data to third parties. We do not sell your personal data to third parties. We remain responsible for this processing. We will only disclose your personal data to third parties if it is necessary to fulfill our agreement with you or to comply with any legal obligations. When we engage with third-party companies to process your data on our behalf, we will ensure that a processing agreement is in place to guarantee the same level of security and confidentiality

We remain responsible for this processing.


Cookies or similar techniques

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. We use only technical, functional and analytical cookies that do not invade your privacy. These are necessary for the technical operation of the website and for your convenience. For example, they ensure that the website works properly and remember your preferences. We also use this information to optimize the website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.


View, modify or delete data

As a data subject, you have the right to access, correct, delete, transfer or restrict the processing of your personal data. You also have the right to withdraw your consent to data processing at any time or to object to the processing of your personal data by us. In addition, you have the right to data portability, which means that you can make a request to send the personal data we have about you in a computer file to you or another organization named by you.


You may send your request for inspection, correction, deletion, data transfer of your personal data, withdrawal of your consent or objection to the processing of your personal data to info@farmersdirect.coffee.

To make sure that the request is made by you, we ask you to send a copy of your ID. We recommend to make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) unreadable.

We strive to respond to your request within four weeks. It may happen that due to circumstances this is not possible. In that case we will inform you in a timely manner.


Our approach to securing personal data

We take careful security measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of your data. However, if you have the impression that your data is not properly secured or if there are indications of misuse, please contact our customer service immediately or via info@farmersdirect.coffee.